Conversational AI and Question-Answering systems (QASs) for knowledge graphs (KGs) are both emerging research areas: they empower users with natural language interfaces for extracting information easily and effectively. Conversational AI simulates conversations with humans; however, it is limited by the data captured in the training datasets. In contrast, QASs retrieve the most recent information from a KG by understanding and translating the natural language question into a formal query supported by the database engine. In this paper, we present a comprehensive study of the characteristics of the existing alternatives towards combining both worlds into novel KG chatbots. Our framework compares two representative conversational models, ChatGPT and Galactica, against KGQAN, the current state-of-the-art QAS. We conduct a thorough evaluation using four real KGs across various application domains to identify the current limitations of each category of systems. Based on our findings, we propose open research opportunities to empower QASs with chatbot capabilities for KGs. All benchmarks and all raw results are available1 for further analysis.

For explainability, we generally try to provide the explanation on the basis of the selection and rejection of the specific alternatives or outcomes. For given scenario, why only outcome A selected not B. A useful tool to provide such a discriminative explanation is using counterfactuals. We can use counterfactuals to provide reasonably valid arguments at the end of the conclusion by machine learning model which is supported by either deep learning or classical statistical modeling. With the nature of counterfactuals, a certain set of features are defined that can change the decision of the model. If those features are not available then the final conclusion of the model will be changed.

Explainable Artificial Intelligence (XAI) is an emerging area of research in the field of Artificial Intelligence (AI). XAI can explain how AI obtained a particular solution (e.g., classification or object detection) and can also answer other "wh" questions. This explainability is not possible in traditional AI. Explainability is essential for critical applications, such as defense, health care, law and order, and autonomous driving vehicles, etc, where the know-how is required for trust and transparency. A number of XAI techniques so far have been purposed for such applications. This paper provides an overview of these techniques from a multimedia (i.e., text, image, audio, and video) point of view. The advantages and shortcomings of these techniques have been discussed, and pointers to some future directions have also been provided.

FIG 1. Total number of publications from PubMed using search of “brain” AND [“artificial intelligence” OR “machine learning” OR “deep learning”] …